Shipping policy
Last updated: August 11, 2026
At Zayrano Store, we aim to make delivery simple and convenient for our customers.
1. Shipping Area
Our initial focus is United Arab Emirates.
Shipping availability may vary depending on the product and delivery location.
2. Order Processing
Orders are processed after successful order confirmation and payment, where applicable.
Processing times can vary depending on product availability and supplier fulfillment.
3. Delivery Time
Estimated delivery times will be communicated where available.
Actual delivery may vary due to:
- Courier delays
- Weather
- Public holidays
- Customs or regulatory procedures
- Supplier or fulfillment delays
- Incorrect customer information
We do not guarantee a specific delivery date unless explicitly stated at checkout.
4. Shipping Charges
Any applicable shipping charges will be displayed during checkout before you complete your purchase.
5. Tracking
Where tracking is available, tracking information may be provided after the order has been dispatched.
You are responsible for providing an accurate delivery address and contact number.
6. Delayed or Missing Orders
If your order appears to be delayed or has not arrived within the expected timeframe, contact us with your order number.
We will check the shipment with the relevant delivery or fulfillment provider and assist you.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, incomplete, or incorrect product, contact us as soon as possible.
Please provide your order number and clear photos or video of the issue so we can review it.
8. Contact
For shipping questions:
Email: musabprograms@dialbasis.com
Phone / WhatsApp: 03412290721
Zayrano Store
